How can I send money to Cameroon?
Taptap Send supports transfers to Cameroon via mobile money and bank transfer. Here is what you need to know before sending.
Delivery methods and speed
Here are the options for sending money to Cameroon and what you need to know about each:
Mobile wallet: MTN Mobile Money and Orange Money
Bank transfer: any bank account in Cameroon (currently temporarily unavailable)
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Mobile wallet (MTN Mobile Money) | Under 5 minutes | Available 24/7 |
| Mobile wallet (Orange Money) | Under 5 minutes | Available 24/7 |
| Bank transfer | Currently temporarily unavailable | — |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront, before you confirm your transfer.
When sending to Cameroon, the following fee structure applies:
| Sending from | Fee |
|---|---|
| 🇪🇺 Austria, Belgium, Spain, France, Ireland, Netherlands, Portugal | €2 |
| 🇪🇺 Cyprus, Estonia, Finland, Greece, Luxembourg, Malta, Slovakia | €1 |
| 🌍 Any other country | No flat fee, exchange rate margin only |
Sending limits
Your overall account sending limits are based on your verification level. Cameroon-specific limits per delivery method:
| Delivery method | Sending limit | Notes |
|---|---|---|
| Mobile wallet (MTN Mobile Money) | Min 1,000 XAF / Max 500,000 XAF per transfer | Subject to the recipient's wallet provider limits. |
| Mobile wallet (Orange Money) | Min 1,000 XAF / Max 1,000,000 XAF per transfer | Subject to the recipient's wallet provider limits. |
For your account-level sending limits, see: What are my sending limits on Taptap Send?
Cancelling a transfer or requesting a refund
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier for you to resolve this directly with the recipient who received your funds. Contact our support team through the app and we will look into what options are available for your transfer. If no options exist, we will let you know.
You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Does my recipient need to do anything?
Mobile wallet (MTN Mobile Money): Your recipient needs an active MTN Mobile Money account registered to their MTN Cameroon number. Funds are sent directly to their mobile wallet.
Mobile wallet (Orange Money): Your recipient needs an active Orange Money account registered to their Orange Cameroon number. Funds are sent directly to their mobile wallet.
What details does my recipient need to provide?
Mobile wallet (MTN Mobile Money): Mobile number registered with MTN Mobile Money
Mobile wallet (Orange Money): Mobile number registered with Orange Money
How can your recipient collect the money?
MTN
To check their balance or view recent transactions, recipients can dial *126# and select My account, or visit mobilemoney.mtn.cm.
If they have forgotten their PIN, they can reset it by dialling *126# and following the reset procedure.
To find the nearest MTN MoMo agent, visit mtn.cm/help/find-a-store/. If one agent cannot process the withdrawal, it is worth trying another nearby location.
Orange
Your recipient's funds land in their Orange Money wallet. In Cameroon, Orange Money is now part of the Max it app. Your recipient can access and cash out their money by opening Max it and selecting Orange Money.
To withdraw cash, your recipient can also visit any Orange Money agency with a valid ID and their Orange phone number. The agent will verify the account and process the withdrawal. Your recipient will receive an SMS confirmation after the transaction.
For support, your recipient can contact Orange Money by phone on 950 or 951. If one agency is unable to help, it is worth trying a different one nearby.
Still need help? Contact our support team through the app.