How can I send money to the Democratic Republic of Congo?
Send money to the Democratic Republic of Congo with Taptap Send. You can send via Airtel Money, Orange Money, or M-Pesa mobile wallet, or as a cash pickup through Flash.
Delivery methods and speed
Find below the options to send money to the Democratic Republic of Congo along with the most important details for each.
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Airtel Money | Within a few minutes | Available 24/7. |
| Orange Money | Within a few minutes | Available 24/7. |
| M-Pesa | Within a few minutes | Available 24/7. |
| Flash Cash Pickup | Within a few minutes | Availability varies by pick-up location |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront before you confirm your transfer. There are no hidden charges.
Senders from most countries pay no transfer fee, just a small margin built into the exchange rate. If you're sending from the USA in USD, a flat fee applies depending on the transfer amount.
| Sending from | Transfer amount | Transfer fee |
|---|---|---|
| 🇺🇸 USA (USD) | Up to $71 | $1.50 |
| $71.01 – $141 | $2.00 | |
| $141.01 – $461 | $4.00 | |
| $461.01 – $850 | $7.00 | |
| Above $850 | $11.00 | |
| 🌍 All other countries | Any amount | No transfer fee — a small percentage is included in the exchange rate |
Fees apply to transfers to DR Congo. Exchange rate margin may apply for all sending countries.
Sending limits
Your overall account sending limits are based on your verification level. Democratic Republic of Congo-specific limits per delivery method are described below:
| Delivery method | Sending limit | Notes |
|---|---|---|
| Airtel Money | Up to $1,000 | Subject to the recipient's wallet provider limits. |
| Orange Money | Up to $999 | Subject to the recipient's wallet provider limits. |
| M-Pesa | Up to $1,500 | Subject to the recipient's wallet provider limits. |
| Flash Cash Pickup | Up to $1,500 | No other limit |
For details on your overall sending limits, see the article What are my sending limits on Taptap Send?
Can I cancel my transfer or get a refund?
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier to resolve this directly with the recipient. Contact our support team through the app and we will look into what options are available. You can also refer to our global article Can I cancel or get a refund for my transfer?
What details does my recipient need to provide?
Airtel Money, Orange Money, and M-Pesa: A mobile phone number registered with the relevant wallet.
Flash Cash Pickup: Yes. They'll need a valid ID (voter's card, passport, or driver's licence) and the withdrawal code sent by SMS. The name on the ID must match exactly the information provided by the sender.
How does my recipient cash out?
Airtel Money: Your recipient can collect at any Airtel Money agent. They'll need to bring a valid ID and their Airtel Money secret PIN (chosen when they opened their account). They can check their balance by dialling *501# (their PIN will be requested). For help, they can call Airtel customer service on 1211 or email info.airteldrc@cd.airtel.com. If collection doesn't work at one agent, it's worth trying at another.
Orange Money: Your recipient can collect at any Orange Money agent. They'll be asked for their Orange Money secret PIN (chosen when they opened their account). They can check their balance by dialling *144#. For help, they can call Orange Money customer service on 1777. If collection doesn't work at one agent, it's worth trying at another.
M-Pesa: Your recipient can collect at any M-Pesa agent. They can check their balance by dialling *400#.
Flash Cash Pickup: Your recipient can collect their money by following these steps:
- 1Visit a Flash Services agency or sub-agent.
- 2Present their Taptap Send withdrawal code.
- 3Present a valid ID (voter's card, passport, or driver's licence). The name on the ID must match exactly the information provided by the sender.
- 4The Flash operator checks that the transaction details match the ID presented.
- 5If everything matches, the recipient receives the cash and signs the receipt.
For assistance at the counter or to locate an agency, your recipient can contact Flash Services customer support on +243 890 006 065, or use the agency locator.
Still need help? Contact our support team through the app.