How do I edit a Cash pickup transfer?

Last updated: 20 August 2026

Sometimes you may need to make a change after your transfer was processed. This is only possible for certain cash pickup transfers and will not be available for bank or mobile money transfers.

For certain corridors, we allow you to directly update the name of your recipient from the app:

  1. 1Open the Activity tab and tap on the transfer
  2. 2Tap Edit name next to the recipient
  3. 3Enter the correct name
  4. 4Tap Update to confirm

The change is sent to the partner straight away. Note that the phone number cannot be changed at this stage.

Sharing the redemption code

The redemption code stays the same after an edit but is not sent again to your recipient. If your recipient has changed, make sure to share the code with them. You can do this directly from the transfer screen by tapping Share code.

Need a different change?

If you need to change something other than the recipient name, or if the edit option does not appear for your transfer, please contact our support team through the app, so we can do it for you.

Still need help? Contact our support team through the app.