How do I change the details of a transfer before sending?
Before you confirm your transfer, you can edit the amount, recipient details, and payment method directly in the app. Here is how.
Example: if you sent in the past to Aisha (Orange) and now want to send to Aisha's bank account, you will need to re-enter Aisha's details and bank account information even if Aisha (Orange) is already saved in your recipient list.
The Confirm Transfer screen
Once you have selected your recipient and chosen a payment method, the app brings you to a screen called Confirm Transfer. This page shows a summary of everything you have entered: the amount, your recipient's details, and your selected payment method.
Before you tap Confirm, you can still make changes. Each detail on this screen has an edit/change button next to it that allows you to update what may be incorrect.
What you can change
On the Confirm Transfer screen, you can edit the following:
Amount: tap Edit next to the amount to adjust how much you are sending.
Recipient: tap Edit to update your recipient's details, such as their phone number or the provider you are sending to (for example, switching from one mobile wallet to a bank account).
Payment method: tap Change to switch how you are paying, for example from card to bank transfer.
Once you tap Pay
Once you tap Pay and the transfer is on its way, you will not be able to make changes to it. If you have already sent money and noticed a mistake, please see: What if I made a mistake while sending money?
Editing a cash pickup transfer
If you are setting up a cash pickup transfer and need to make changes, please see our separate guide: How do I edit a Cash pickup transfer?
Still need help? Contact our support team through the app.