How can I send money to Sri Lanka?
Delivery methods and speed
With Taptap Send, you can send money directly to bank accounts and eZ Cash mobile wallets across Sri Lanka. Most transfers arrive in under 5 minutes.
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Bank transfer | Under 5 minutes (95% of transfers) | All major Sri Lankan banks supported. May take 2 working days to appear on your recipient's account. |
| eZ Cash wallet | Under 5 minutes | Recipient must have an active eZ Cash account |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront — you'll see them on the very first screen before you confirm your transfer. There are no hidden charges.
Taptap Send charges no transfer fees for sending money to Sri Lanka. The cost of your transfer is built into the exchange rate, there are no hidden charges.
Sending limits
Your overall account sending limits are based on your verification level. Sri-Lanka-specific limits per delivery method:
| Delivery method | Sending limit | Notes |
|---|---|---|
| Bank transfer | LKR 5,000,000 per transfer | No other limits |
| Mobile wallet | Depends on your sending country | Recipient will need to check any limits set by eZ Cash |
Your overall account sending limits are based on your verification level. For details, see the article What are my sending limits on Taptap Send?
Cancelling a transfer or requesting a refund
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier for you to resolve this directly with the recipient who received your funds. Contact our support team through the app and we will look into what options are available for your transfer. If no options exist, we will let you know.
You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Your recipient will receive the transfer in LKR (Sri Lankan rupees), either into their bank account or their eZ Cash wallet. The amount shown in the app is what they will receive, Taptap Send does not make any deductions after you confirm.
Bank transfer: No action needed, the money goes directly into your recipient's account.
eZ Cash: Your recipient needs an active eZ Cash account registered to their mobile number.
What details does my recipient need to share?
Bank transfer: Your recipient's bank account number and the name of their bank.
eZ Cash: The mobile number registered to your recipient's eZ Cash account.
Make sure the details are correct before you confirm, as transfers go directly to the account or number you provide.
Still need help? Contact our support team through the app.