How can I send money to Mexico?
Send money to Mexico with Taptap Send. Choose from cash and bank pickup, bank transfer, or a mobile wallet.
Delivery methods and speed
Find below the options to send money to Mexico along with the most important details for each.
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Cash pickup (OXXO, Farmacias Guadalajara, Walmart, Bodega Aurrera, Chedraui, 7-Eleven, Coppel) | Within few minutes | Available 24/7 |
| Bank pickup | Within few minutes | Available 24/7 |
| Bank transfer | Within few minutes for amounts under MXN 8,000. Larger amounts processed Monday to Friday during banking hours. | Available 24/7. May take 2 working days to appear on your recipient's account. |
| Spin by OXXO (mobile wallet) | Within few minutes | Recipient must accept the transfer in the app |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront — you'll see them on the very first screen before you confirm your transfer. There are no hidden charges.
The fees below apply depending on where you are sending from, the payout currency, and the transfer amount.
| Transfer method | 🇺🇸 From the US (USD) | 🇨🇦 From Canada (CAD) |
|---|---|---|
| Bank transfer | $1.99 | CA$2.49 |
| Bodega Aurrera | $2.99 | CA$3.99 |
| Chedraui | $2.99 | CA$3.99 |
| Coppel | $4.99 | CA$6.99 |
| Farmacias Guadalajara | $4.99 | CA$6.99 |
| Oxxo | $3.99 | CA$5.49 |
| Spin by Oxxo | $1.99 | CA$2.49 |
| Walmart | $2.99 | CA$3.99 |
| Banco Azteca | $4.99 | CA$6.99 |
| Bancoppel | $3.99 | CA$5.49 |
| Elektra | $5.99 | CA$7.99 |
| Mercado Pago | $1.99 | CA$2.49 |
| All other countries: no transfer fee — a small percentage is included in the exchange rate | ||
Sending limits
Your sending limits depend on your verification level. Mexico-specific limits per delivery method are described below:
| Delivery method | Sending limit per transfer (MXN) | Notes |
|---|---|---|
| Bank transfer | 200,000 | No other limit |
| OXXO | 10,000 | For cash pickup transfers, amount limits vary depending on the payment location |
| Bodega Aurrera | 30,000 | |
| Chedraui | 15,000 | |
| Farmacias Guadalajara | 15,000 | |
| Walmart | 200,000 | |
| Intermex | 10,000 | |
| Pay to card | 172,000 | |
| Spin by OXXO | 54,000 | Depends on the recipient's wallet status |
For details on your overall sending limits, see the article What are my sending limits on Taptap Send?
Can I cancel my transfer or get a refund?
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier to resolve this directly with the recipient. Contact our support team through the app and we will look into what options are available. You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Does my recipient need to do anything?
Cash pickup (OXXO, Farmacias Guadalajara, Walmart, Bodega Aurrera, Chedraui, 7-Eleven, Coppel, Elektra, Intermex, Bank pickup): Yes. Your recipient will receive an SMS with a transaction reference number (pickup code). They must present this code along with a valid government-issued ID at any outlet to collect the funds. The transfer is available for collection for up to 90 days. Payouts to minors are not allowed.
Bank transfer: No action needed. Funds are deposited directly into their account.
Spin by OXXO: Yes. Your recipient must manually accept the transfer in the Spin by OXXO app. If they do not accept within 30 calendar days, the transfer is automatically rejected and refunded to you.
Pay to card: No action needed. Funds are sent directly to the card.
What details does my recipient need to provide?
Cash pickup and Bank pickup: No bank details needed. Your recipient will receive their pickup code by SMS.
Bank transfer: Full name (first name, last name, and second last name are required), bank name, and account number.
Spin by OXXO: Full name and a valid Mexican mobile phone number. Only Mexican numbers are accepted. Your recipient must also have an upgraded Spin Más profile. If their profile is incomplete, they will need to complete it before they can receive funds.
Pay to card: Card number and full name of the cardholder.
How does my recipient cash out?
Cash pickup (OXXO, Farmacias Guadalajara, Walmart, Bodega Aurrera, Chedraui, 7-Eleven, Coppel, Elektra, Intermex): Your recipient can visit any outlet of the chosen provider and present their pickup code and a valid ID. Accepted IDs are: IFE/INE (voting card), passport, Cédula Consular, Cédula Profesional, and Cartilla Militar (OXXO only). Opening hours vary by provider: OXXO is open 7am to 11pm, Farmacias Guadalajara 7am to 10pm, and Elektra 9am to 9pm, including weekends and holidays.
Bank pickup: Your recipient can visit any participating bank branch, present their pickup code and a valid ID, and collect the funds in cash.
Bank transfer: Funds are deposited directly into your recipient's bank account. No further action is needed.
Spin by OXXO: Once accepted in the app, funds are available in their Spin by OXXO wallet immediately.
Pay to card: Funds are sent directly to the card provided. No further action is needed.
Still need help? Contact our support team through the app.