How can I send money to Ivory Coast?
Send money to Ivory Coast in minutes, any time of day. Taptap Send supports four mobile money providers: Moov Money, MTN Mobile Money, Orange Money and Wave.
Delivery methods and speed
Taptap Send delivers money to Ivory Coast via mobile money. Simply enter your recipient's mobile money number and the funds will be sent directly to their mobile money account.
All mobile money transfers to Ivory Coast are typically delivered within a few minutes, 24/7.
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Mobile wallet | Within a few minutes | Available 24/7. Transfer goes directly to the wallet linked to your recipient's mobile number. |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront, you'll see them on the very first screen before you confirm your transfer. There are no hidden charges.
When sending to Ivory Coast, the following fee structure applies:
| Sending from | Transfer fee |
|---|---|
| 🇪🇺 Austria, Belgium, Germany, Spain, France, Ireland, Italy, the Netherlands, Portugal | €2.00 |
| 🇪🇺 Croatia, Cyprus, Estonia, Finland, Greece, Luxembourg, Malta, Slovakia | €1.00 |
| 🌍 All other countries | No transfer fee, a small percentage is included in the exchange rate |
Sending limits
Your overall account sending limits are based on your verification level. Ivory Coast-specific limits per delivery method:
| Delivery method | Sending limit | Notes |
|---|---|---|
| Wave | Max: 2,000,000 XOF | Depends on the recipient's wallet status |
| MTN | Max: 1,500,000 XOF | |
| Moov | Max: 1,500,000 XOF | |
| Orange Money | Max: 999,999 XOF |
For details on your overall sending limits, see the article What are my sending limits on Taptap Send?
Cancelling your transfer
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier for you to resolve this directly with the recipient who received your funds. Contact our support team through the app and we will look into what options are available for your transfer. If no options exist, we will let you know.
You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Does my recipient need to do anything to receive the money?
No. The money is sent directly to your recipient's mobile money account. They do not need to take any action to receive it.
What details do I need?
You will need your recipient's mobile money phone number and the name registered on their account. Make sure both are correct before you send.
How does my recipient cash out?
Orange Money
Your recipient can cash out at any Orange Money agent. They will need to bring their phone and a valid ID. At the agent, they dial #144# and enter their PIN to confirm the withdrawal. They can also withdraw at any ATM in the Orange Money network (up to 100,000 FCFA per transaction).
Your recipient can also manage their Orange Money account and cash out using the Max it app, which is Orange's super-app and now includes Orange Money functionality. Both the Orange Money service and the Max it app are currently available in Ivory Coast.
Tip: your recipient should mention to the agent that the transfer is coming from abroad to avoid being charged cashout fees.
For full step-by-step instructions, see our Orange Money cashout tips for Ivory Coast article.
MTN Mobile Money
Your recipient can cash out by visiting any authorised MTN Mobile Money agent, or by using the MTN MoMo app on their phone.
Moov Money
Your recipient can cash out in one of the following ways:
- At a Moov agency: dial *155*2*1#
- At an ATM: dial *155*8*4#
- Via the Flooz app
For help, your recipient can call Moov customer service on 1010 or 1011.
For full step-by-step instructions, see our Moov Money cashout tips for Ivory Coast article.
Wave
Your recipient can cash out using the Wave app. They tap Withdraw cash, select a nearby Wave agent, enter the amount, and show the agent the code generated in the app. Withdrawals at Wave agents are free.
For help, your recipient can call Wave on 1315.
Still need help? Contact our support team through the app.