How can I send money to Indonesia?

Send money to Indonesia with Taptap Send. You can send to any bank account or directly to a mobile wallet (GoPay, OVO, DANA or ShopeePay). All are fast options to get money to your recipient.

Delivery methods and speed

Find below the options to send money to Indonesia along with the most important details for each.

Fees

Taptap Send always shows you the exact fee and exchange rate upfront before you confirm your transfer. There are no hidden charges.

When sending to Indonesia, there are no transfer fees.

Sending limits

For DANA, the maximum per transfer is IDR 20,000,000. All other delivery methods have no specific corridor limits.

For details on your overall sending limits, see the article What are my sending limits on Taptap Send?

Can I cancel my transfer or get a refund?

If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier to resolve this directly with the recipient. Contact our support team through the app and we will look into what options are available. You can also refer to our global article Can I cancel or get a refund for my transfer?

For your recipient

Does my recipient need to do anything?

Bank transfer: No action needed. Money is deposited directly into their bank account once the transfer is processed.

GoPay, OVO, DANA, ShopeePay: No action needed. Money is sent directly to their mobile wallet.

What details does my recipient need to provide?

Bank transfer: No details needed at collection. Make sure you enter the correct account number and bank details when sending.

GoPay, OVO, DANA, ShopeePay: No details needed at collection. Make sure you enter the correct mobile number registered to the wallet when sending.

How does my recipient cash out?

Bank transfer: Funds are available directly in their bank account.

GoPay: Funds are available in the GoPay wallet via the Gojek app. It is ideal for booking Gojek rides, food delivery, and shopping on Tokopedia. The standard wallet holds up to Rp 2,000,000. To receive larger amounts, your recipient needs to upgrade to GoPay Plus (up to Rp 20,000,000, with a monthly inflow cap of Rp 40,000,000). For support, your recipient can reach GoPay at:

• Call Centre: 1500729
• WhatsApp: +62 823-7275-8875 (24/7)
• Email: customerservice@gopay.co.id
• In-app: Help/Bantuan section inside the Gojek app

OVO: Funds are available in the OVO wallet, integrated with Grab and Tokopedia. The standard wallet holds up to Rp 2,000,000. Upgrading to OVO Premier (using a national ID card/KTP or passport) raises the limit to Rp 20,000,000. For support, your recipient can reach OVO at:

• Call Centre: 1500696 (24/7)
• Email: cs@ovo.id

DANA: Funds are available in the DANA wallet, which is useful for utility bills, phone top-ups, and everyday purchases via QRIS. The standard wallet holds up to Rp 2,000,000. Upgrading to DANA Premium raises the limit to Rp 20,000,000 (monthly transaction ceiling of Rp 40,000,000). For support, your recipient can reach DANA at:

• Call Centre: 1500445 (24/7)
• Email: help@dana.id
• In-app: 24-hour virtual assistant DIANA inside the DANA app

ShopeePay: Funds are available in the ShopeePay wallet inside the Shopee app, which is widely used for online shopping and flash sale promotions. The standard wallet holds up to Rp 2,000,000. Upgrading to ShopeePay Plus raises the limit to Rp 20,000,000. For support, your recipient can reach ShopeePay at:

• Call Centre: 0800 150 0702 (toll-free, 24/7)
• Email: help@support.shopee.co.id
• In-app: 24/7 Live Chat in the "Me" (Saya) tab of the Shopee app

Still need help? Contact our support team through the app.