How can I send money to Haiti?
Delivery methods and speed
Find below the options to send money to Haiti along with the most important details for each.
Mobile wallet:
- Digicel MonCash. Transfers are in Haitian Gourdes (HTG) only
- NatCash. Transfers are in Haitian Gourdes (HTG) only
Bank transfer:
- Sogebank. Transfers are both in Haitian Gourdes (HTG) and USD
- Unibank (via Unitransfer). Transfers are in Haitian Gourdes (HTG) only
Cash pickup:
- CAM Transfer. Transfers are in Haitian Gourdes (HTG) only
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Mobile wallet (MonCash) | Under 5 minutes | The recipient needs an active/fully verified Moncash account linked to their mobile number. |
| NatCash | Within 1 hour | The recipient needs an active/fully verified NatCash account linked to their Natcom mobile number. |
| Bank transfer (Sogebank) | Around 30 minutes | May take 2 working days to appear on your recipient's account. |
| Bank transfer (Unibank) | Within minutes to 1 business day | May take 2 working days to appear on your recipient's account. Please note that some Unitransfer locations are physically inside Unibank branches. |
| Cash pickup | Available for pick up within minutes |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront — you'll see them on the very first screen before you confirm your transfer. There are no hidden charges.
For the latest fee information for Haiti, check the transfer flow in the app.
The fees below apply depending on where you are sending from, the payout currency, and the transfer amount.
| Sending from | Payout currency / Provider | Transfer amount | Fee |
|---|---|---|---|
| 🇬🇧 United Kingdom | USD | Below $92 | £1.69 |
| $92 and above | £0.79 | ||
| HTG | Any amount | Free | |
| 🇦🇪 UAE | USD | Below $453 | AED 8.49 |
| $453 and above | AED 4.19 | ||
| HTG | Any amount | Free | |
| 🇺🇸 United States | USD — Sogebank / Unibank | Below $66 | $1.25 |
| $67–$146 | $2.49 | ||
| $147–$403 | $3.70 | ||
| $404–$516 | $6.99 | ||
| $517 and above | $8.99 | ||
| HTG — MonCash / Sogebank / Unibank | Up to $49 | $1.99 | |
| $50–$149 | $2.49 | ||
| $150–$249 | $3.29 | ||
| $250–$349 | $4.49 | ||
| $350–$499 | $5.49 | ||
| $500–$749 | $6.49 | ||
| $750 and above | $6.99 | ||
| HTG — Unitransfer | Up to $49 | $3.39 | |
| $50–$149 | $3.89 | ||
| $150–$249 | $4.69 | ||
| $250–$349 | $5.89 | ||
| $350–$499 | $6.89 | ||
| $500–$749 | $7.89 | ||
| $750 and above | $8.39 | ||
| 🇪🇺 Eurozone* | USD | Below €106 | €1.99 |
| €106 and above | €0.99 | ||
| HTG | Any amount | Free | |
| 🇨🇦 Canada | USD | Below $106 USD | CAD 1.99 |
| $106 USD and above | CAD 0.99 | ||
| HTG | Any amount | Free | |
| 🇦🇺 Australia | USD | Below $189 USD | AUD 3.49 |
| $189 USD and above | AUD 1.69 | ||
| HTG | Any amount | Free | |
| 🇧🇷 Brazil | HTG — Unitransfer | Any amount | BRL 4.90 |
| 🇵🇱 Poland | HTG — Unitransfer | Any amount | PLN 3.36 |
| 🇳🇿 New Zealand | Any | Up to NZD 209 | NZD 3.89 |
| Above NZD 209 | NZD 1.89 | ||
| 🌍 All other countries | Any | Any amount | No additional fee — a small exchange rate margin applies |
Sending limits
Haiti specific limits per delivery method are described below:
| Delivery method | Sending limit | Notes |
|---|---|---|
| Bank transfer (Sogebank) | Per transaction: Min USD 20 / Max USD 999 Min HTG 500 / Max HTG 130,000 |
No other limit |
| Bank transfer (Unibank) | No limits | No other limit |
| Mobile wallet (NatCash and Moncash) | Per transaction: Min HTG 785 / Max HTG 100,000 | Depends on the recipient's wallet status |
| Cash pickup | Per transaction: Min HTG 785 / No maximum limit | No other limit |
Your overall account sending limits are based on your verification level. For details, see the article What are my sending limits on Taptap Send?
Cancelling a transfer or requesting a refund
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier for you to resolve this directly with the recipient who received your funds. Contact our support team through the app and we will look into what options are available for your transfer. If no options exist, we will let you know.
You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Does my recipient need to do anything?
MonCash
To receive an international transfer, your recipient needs a Full MonCash wallet. They can upgrade in three ways:
- Online: fill in the MonCash registration form at bit.ly/MonCash_Plus
- In store: visit any Digicel store with a valid ID
- By appointment: contact MonCash to book an in-person session with an agent
They will need to provide:
- Their full legal name
- Their Digicel phone number
- A photo of their passport or national ID
Once upgraded, your recipient needs to consent to receive international transfers by dialling *202# then selecting option 6 → 1 → 1, or through the MonCash app.
If your recipient does not complete verification within 3 days of you sending, Digicel will send them an SMS with a reference number. They can then collect the money as a cash pickup at any Fonkoze location.
Mobile wallet (NatCash)
Your recipient needs an active NatCash account linked to their Natcom mobile number. If they don't have one, they can register at a NatCash agent location.
If their wallet isn't activated for international transfers (IMT), they need to visit the nearest NatCash or CAM Transfer office in person. They can also dial *202# to go through the registration process.
Bank transfer (Unibank)
No action needed. Funds are deposited directly into your recipient's Unibank account.
Cash pickup (CAM Transfer)
Your recipient will receive an SMS with a reference number once the transfer is sent. To collect, they need to visit a CAM Transfer location with their valid photo ID and this reference number.
What details do I need to send money to Haiti?
| Delivery method | Details needed |
|---|---|
| Mobile wallet (MonCash) | Your recipient's Digicel mobile number |
| Bank transfer (Sogebank) | Your recipient's bank account details |
| Mobile wallet (NatCash) | Your recipient's Natcom mobile number |
| Bank transfer (Unibank) | Your recipient's full name, address, and bank account number |
| Cash pickup (CAM Transfer) | Your recipient's full legal name and mobile number |
How does my recipient cash out?
MonCash
Funds arrive directly in your recipient's MonCash wallet once verification is complete. They will receive a notification from Digicel when the transfer lands.
To withdraw cash, they can visit any MonCash agent, including pharmacies, grocery stores, and other everyday locations. They will need:
- Their Digicel number
- Their MonCash PIN
They can also check their balance at any time by dialling *202# or through the MonCash app.
NatCash
Funds arrive directly in your recipient's NatCash wallet. They can withdraw at any NatCash agent or CAM Transfer location across Haiti.
Sogebank
Funds are deposited directly into your recipient's Sogebank account in either HTG or USD, depending on which currency you selected when sending. No action is needed.
Unibank (Unitransfer)
Funds are deposited directly into your recipient's Unibank account in HTG. Note that some Unitransfer locations are inside Unibank branches, so your recipient can collect at either.
CAM Transfer
Your recipient will receive a 12-digit code by SMS directly from CAM Transfer. To collect, they need to bring:
- The 12-digit SMS code from CAM Transfer
- A valid government-issued photo ID
Still need help? Contact our support team through the app.