How can I send money to Congo?
Send money to the Republic of Congo with Taptap Send. Transfers are delivered via mobile money directly to MTN Mobile Money or Airtel Money wallets.
Delivery methods and speed
Here are the options for sending money to the Republic of Congo and what you need to know about each.
- Mobile wallet: MTN Mobile Money, Airtel Money
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Mobile wallet (MTN and Airtel) | Within a few minutes | Available 24/7. Transfer goes directly to the wallet linked to your recipient's mobile number. |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront, you'll see them on the very first screen before you confirm your transfer. There are no hidden charges.
When sending to Congo, the following fee structure applies:
| Sending from | Transfer fee |
|---|---|
| 🇺🇸 United States (US) | $1.00 |
| 🌍 All other countries | No transfer fee, a small percentage is included in the exchange rate |
Sending limits
Your overall account sending limits are based on your verification level. Congo-specific limits per delivery method:
| Delivery method | Sending limit | Notes |
|---|---|---|
| Mobile wallet (MTN and Airtel) | Min: 500 XAF Max: 500,000 XAF |
Depends on the recipient's wallet status |
For details on your overall sending limits, see the article What are my sending limits on Taptap Send?
Cancelling a transfer or requesting a refund
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier for you to resolve this directly with the recipient who received your funds. Contact our support team through the app and we will look into what options are available for your transfer. If no options exist, we will let you know. You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Does my recipient need to do anything?
MTN Mobile Money: Your recipient needs an active MTN Mobile Money (MoMo) account. If they don't have one, they can register at any MTN store or agent by dialling *104#.
Airtel Mobile Money: Your recipient needs an active Airtel Money account. If they don't have one, they can register at the nearest Airtel store or by dialling *128# and following the instructions.
What details does my recipient need to provide?
Their MTN or Airtel Congo mobile phone number. That's all, funds are sent directly to their mobile wallet.
How does my recipient cash out?
MTN Mobile Money
- Funds arrive directly in your recipient's MoMo wallet. They'll receive an SMS notification.
- They can cash out at any MTN agent, find the nearest one here.
- They can also pay bills directly from their phone by dialling *104# and selecting the relevant option.
- To reset their MoMo PIN: dial *105#, select option 5 (My account), then option 5 again (Reset PIN).
- If they can't cash out at a particular agent, it's worth trying another nearby MTN location.
- For support: call 123, WhatsApp +242 06 670 01 23, or contact MTN on Facebook.
Airtel Mobile Money
- Funds arrive directly in your recipient's Airtel Money wallet. They'll receive an SMS notification.
- They can cash out at any Airtel agency, find the nearest one here or dial *128*4# to see the list on their phone.
- They can also pay bills directly (SNE, SNDE, Canal+, TNT Africa, Startimes) using their Airtel Money account.
- To check their balance: dial *137#.
- If they can't cash out at a particular agent, it's worth trying another nearby Airtel location.
- For support: call 121 (from an Airtel mobile), call (+242) 05 00 00 121, email serviceclients@cg.airtel.com, or contact Airtel on Facebook.
Still need help? Contact our support team through the app.