How can I send money to Burkina Faso?
Send money to Burkina Faso with Taptap Send. You can send directly to a Moov, Orange, or Wave mobile wallet.
Delivery methods and speed
Find below the options to send money to Burkina Faso along with the most important details for each.
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Mobile money (Moov, Orange, Wave) | Within a few minutes | Available 24/7 |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront before you confirm your transfer. There are no hidden charges.
When sending to Burkina Faso, the following fees apply:
| Sending from | Transfer fee |
|---|---|
| 🇪🇺 Croatia, Cyprus, Estonia, Finland, Greece, Luxembourg, Malta, Slovakia | €1.00 |
| 🌍 All other countries | No transfer fee, a small percentage is included in the exchange rate |
Exchange rate margin may apply for all sending countries.
Sending limits
Burkina Faso-specific limits per delivery method are described below:
| Delivery method | Max per transfer (XOF) | Notes |
|---|---|---|
| Moov | 1,000,000 | Depends on the recipient's wallet status |
| Orange | 999,999 | Depends on the recipient's wallet status |
| Wave | 2,000,000 | Depends on the recipient's wallet status |
For details on your overall sending limits, see the article What are my sending limits on Taptap Send?
Can I cancel my transfer or get a refund?
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier to resolve this directly with the recipient. Contact our support team through the app and we will look into what options are available. You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Does my recipient need to do anything?
Moov, Orange, Wave: Yes. Your recipient needs to visit an affiliate agent or store to withdraw their money in cash.
What details does my recipient need to provide?
Moov: A valid government-issued ID may be requested by the agent. Your recipient will also need their secret PIN to complete the withdrawal.
Orange: A valid government-issued ID.
Wave: Their mobile number or the "My QR" code shown on the Wave app home screen, along with their 4-digit WavePay PIN.
How does my recipient cash out?
Moov: Visit an affiliate Moov agent or store. Dial *555#, select OK, then press 5 for withdrawals and select OK. The agent enters their code, then your recipient enters the desired amount and their secret code, and presses OK to complete the transaction.
Orange: Visit an affiliate Orange Money agent or store and provide a valid ID. Your recipient can also withdraw using the USSD code 14423{agent code}{amount}{secret PIN}#.
Wave: Visit any Wave agent. Deposits and withdrawals are free. Show the agent your mobile number or your "My QR" code from the app, then confirm with your 4-digit WavePay PIN.
Information on the receiving side may be subject to change. Please check the Moov, Orange, or Wave website for the most up to date information.
Still need help? Contact our support team through the app.