How can I send money to Zimbabwe?
Send money to Zimbabwe with Taptap Send. You can send via Mukuru Cash Pickup or EcoCash. Both are fast options to get money to your recipient.
Delivery methods and speed
Find below the options to send money to Zimbabwe along with the most important details for each.
| Delivery method | Typical delivery time | Notes |
|---|---|---|
| Mukuru Cash Pickup | Within a few minutes | Availability varies by pick-up location |
| EcoCash | Within a few minutes | Available 24/7. |
Fees
Taptap Send always shows you the exact fee and exchange rate upfront before you confirm your transfer. There are no hidden charges.
When sending to Zimbabwe, the following fees apply:
| Sending from | Transfer fee |
|---|---|
| 🇺🇸 United States (US) — USD transfers | $4.00 |
| 🌍 All other countries | No transfer fee, a small percentage is included in the exchange rate |
Exchange rate margin may apply for all sending countries.
Sending limits
Zimbabwe-specific limits per delivery method are described below:
| Delivery method | Max per transfer (USD) | Notes |
|---|---|---|
| Mukuru Cash Pickup | 20,000 | Depends on the recipient's wallet status |
| EcoCash | 5,000 | Depends on the recipient's wallet status: Min per transaction – $1 Per transaction max – $500 Daily – $2,000 Weekly – $4,000 Monthly – $10,000 |
For details on your overall sending limits, see the article What are my sending limits on Taptap Send?
Can I cancel my transfer or get a refund?
If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier to resolve this directly with the recipient. Contact our support team through the app and we will look into what options are available. You can also refer to our global article Can I cancel or get a refund for my transfer?
For your recipient
Does my recipient need to do anything?
Mukuru Cash Pickup: No advance action, but they'll need their voucher number and a valid ID to collect the cash.
EcoCash: No, funds are deposited directly into their EcoCash wallet.
What details does my recipient need to provide?
Mukuru Cash Pickup: Their full name as it appears on their ID.
EcoCash: Their EcoCash registered phone number.
How does my recipient cash out?
Mukuru Cash Pickup: Your recipient can go to any Mukuru branch, booth, or collection partner to collect the cash, presenting a valid ID.
EcoCash: Funds are deposited into their EcoCash wallet's diaspora balance. To use or withdraw them, they dial *151#, select USD currency, select Diaspora Services, then choose to cash out or transfer the funds to their main EcoCash wallet. Cash can be withdrawn at any of EcoCash's agents across Zimbabwe.
Still need help? Contact our support team through the app.