How do Taptap Send wallet-to-wallet transfers work?

Wallet-to-wallet transfers are currently only available in the UK.

Who can I send to?

You can send to anyone with a Taptap Send Wallet who appears in the app when you search for them.

How do I find another wallet?

When sending a transfer from your wallet, just hit the Send button: you will be able to select the recipient from your contacts, or add a new recipient.

How can I ask one of my recipients to fund my wallet?

You can request funds from another Taptap Send Wallet user. To do this, open your wallet from the home screen and tap Request. You'll then be able to select eligible recipients and send them a wallet funding request.

Are there any fees?

If you're sending between two wallets of the same currency, the transfer is completely free. If you're sending from your GBP wallet to a wallet in a different currency, standard Taptap Send exchange rates apply. The rate is always shown clearly in the app before you confirm.

How much can I send?

A single wallet-to-wallet transfer is capped at £3,000 GBP/EUR/USD. Monthly limits also apply — you'll be notified in the app if you're approaching them.

Still need help? Contact our support team through the app.