How do I send money with Taptap Send?

We have designed a super simple app to make your experience easy and fast. Sending money with Taptap Send only takes a few seconds. Simply Tap, Tap and Send!

How to make a transfer

Open the Taptap Send app and follow these steps:

• Choose where to send: select the destination country or currency
• Enter the amount you want to send
• Tap Send to move to the next step
• Choose your recipient and the delivery method: select from Saved recipients or Contacts, or tap Add recipient. For saved recipients, the delivery method is pre-selected. For new recipients, choose the delivery method first, then enter their details
• Choose your payment method: select from your available options or tap Add a debit card to add a new one
• On the Confirm Transfer screen, check that all the details are correct (you can still edit if something is still incorrect)
• Tap Pay to confirm

How does the money reach your recipient?

When you set up a transfer, you choose the type of transfer you want to send. Depending on the destination country, this could be a bank transfer, mobile money, cash pickup, or a home delivery service. The available options are shown in the app when you select the destination country.

Where can you send?

Taptap Send operates in a growing number of countries. We cover almost all regions of the globe.

You can see the full list of supported destinations in the app or on our website. We regularly add new countries, so check back if you don't see yours yet.

How much does it cost?

The rate you see in the app is the rate your recipient gets, no surprises. We include a small margin in the exchange rate, and the full cost is always shown upfront before you confirm. For most destinations there are no additional transfer fees on top of that. If we charge a fee, you will be informed clearly from the start. Taptap Send has no hidden fees and is always transparent.

Double-check before you pay

Take a moment to review all the details before sending your transfer. Once your transfer is confirmed, it can be difficult to make changes. If you spot a mistake, you can still edit the amount, recipient or payment method at this stage. For more details, see: How do I change the details of a transfer before sending?

Still need help? Contact our support team through the app.