How do I send money from Canada?

Send money internationally from Canada using the Taptap Send app. Here is everything you need to know before making your first transfer.

What do I need to open an account?

Signing up is simple, safe, and secure. You'll need a Canadian phone number and a Canadian debit card to get started.

Note: if you created your Taptap Send account outside of Quebec and then travel to the province, you won't be able to send money while there. Taptap Send in Quebec is only available to Quebec residents.

How can I send money?

We accept the following payment methods in Canada:

Accepted Not accepted
Visa Credit cards
Visa Electron Prepaid cards
Mastercard American Express
Maestro Corporate cards Interac

You do not need to enter your CVV when paying from Canada.

How much does it cost to send money?

Fees depend on which country you're sending to. For some destinations, a transfer fee applies, you'll see the exact amount before you confirm. For others, there's no transfer fee, but we make a small margin on the exchange rate.

Either way, the full cost is shown upfront in the app. Check your destination's sending guide for the specifics.

How do I verify my account?

To increase your sending limits, you'll need to verify your identity in the app. You'll be asked to submit a photo ID and a selfie.

Accepted documents
Passport
Canadian driving licence
Permanent resident card
Birth certificate issued in Canada
Social Insurance Number (SIN) card issued by the Government of Canada
Old Age Security card issued by the Government of Canada
Certificate of Indian Status
Provincial or territorial health insurance card (where accepted as ID under provincial or territorial law)
Certificate of Canadian Citizenship or Certificate of Naturalization
Permanent Resident card or Immigration, Refugees and Citizenship Canada (IRCC) official document
Other CAN government-issued photo ID

What are my sending limits?

Your sending limits depend on your verification level. The standard limits are:

Per transfer Daily limit 14-day limit
CAD 3,500 CAD 9,500 CAD 30,000

Still need help? Contact our support team through the app.