How can I send money to Morocco?

Send money to Morocco with Taptap Send. Bank transfers are free. Cash pickup is available at CashPlus, Wafacash, and Barid Cash locations across Morocco.

Delivery methods and speed

Find below the options to send money to Morocco along with the most important details for each.

Cash pickup: CashPlus, Wafacash, Barid Cash

Bank transfer: any bank account in Morocco

Fees

Taptap Send always shows you the exact fee and exchange rate upfront, you'll see them on the very first screen before you confirm your transfer. There are no hidden charges.

A fee applies for cash pickup transfers depending on where you are sending from:

For all non-cash-pickup transfers, there are no additional transfer fees, a small exchange rate margin applies.

Sending limits

Your overall account sending limits are based on your verification level. Morocco-specific limits per delivery method:

For details on your overall sending limits, see the article What are my sending limits on Taptap Send?

Cancelling a transfer or requesting a refund

If your transfer has already been delivered, recalling the funds can be difficult and take time. It is sometimes easier for you to resolve this directly with the recipient who received your funds. Contact our support team through the app and we will look into what options are available for your transfer. If no options exist, we will let you know.

You can also refer to our global article Can I cancel or get a refund for my transfer?

For your recipient

Does my recipient need to do anything?

Bank transfer: No action needed. Funds are deposited directly into your recipient's bank account.

Cash pickup (CashPlus, Wafacash, Barid Cash): No action needed in advance. Your recipient will need to visit a partner location to collect their funds once the transfer is ready. See "How does my recipient cash out?" below for what to bring and where to go.

What details does my recipient need to provide?

Bank transfer: Your recipient's full name, bank name, and account number (RIB).

Cash pickup (CashPlus, Wafacash, Barid Cash): Your recipient's full name (must match their ID exactly) and phone number.

How does my recipient cash out?

Here is what your recipient may need to do depending on how you sent the money.

Bank transfer

Funds are deposited directly into your recipient's bank account. No action is needed from your recipient.

CashPlus

Your recipient can collect at any CashPlus agency across Morocco. To collect, they need to bring:

• A valid government-issued photo ID
• The transaction code (this may contain both letters and numbers, this is normal)

The CashPlus agent should check their international portal and search for Taptap Send to locate the transfer. Cash is available instantly with no cashout fees.

To find the nearest CashPlus agency: cashplus.ma/reseau/trouver-une-agence

Note for non-Moroccan nationals: a valid passport and working visa are required.

Opening hours:

• Monday to Friday: 8:30am–8:00pm
• Saturday: 9:00am–8:00pm
• Sunday: 10:00am–5:00pm

For further help, your recipient can contact CashPlus:

• Contact form: cashplus.ma/service-client/nous-contacter
• Phone: 0520020915
• WhatsApp: +212 522 860 100
• Email: crc@cashplus.ma

Wafacash

Your recipient can collect at any Wafacash agency across Morocco. To collect, they need to bring their valid ID and the transfer reference number. There are no cashout fees.

To find the nearest Wafacash agency: wafacash.com/reseau/trouver-une-agence

Opening hours:

• Monday to Friday: 8:00am–8:00pm
• Saturday: 9:00am–5:00pm
• Closed on Sunday

Barid Cash

Your recipient can collect at any Barid Cash or Al Barid Bank location across Morocco (these are two brands operated by the same partner, either location will work). They need to bring their valid ID and the transfer reference number.

Still need help? Contact our support team through the app.