How do I edit or delete a saved recipient?
You can manage your saved recipients directly from the app. Here is how to edit or delete a recipient's details.
From your profile:
- 1Tap your initials in the top-left corner of the home screen
- 2Tap Manage recipients
- 3Search or scroll to find the recipient you are looking for
- 4Tap their name to open their details
From Activity:
- 1Tap Activity on the home screen
- 2Tap a recipient's avatar at the top to go straight to their details, or tap See all to browse your full list, then tap a name to open their details
How to edit a recipient
From the recipient detail page:
- 1Tap the pencil icon (Edit Details)
- 2Update the relevant fields: name, nickname, bank or mobile money provider, or phone number
- 3Tap Update details
- 4You will see a confirmation that the change has been saved and will apply to your next transaction with that recipient
From the recipients list:
- 1Swipe left on the recipient's name
- 2Tap the pencil icon that appears
- 3Follow the same steps as above
Important: If you change the provider or the phone/account number, the app will not update the existing recipient. Instead, it will save a new recipient. You will see the message: "This will add a new recipient. Changing the account number and phone number will save [name] as a new recipient." Tap Add new to confirm, or Cancel to go back.
How to delete a recipient
From the recipient detail page:
- 1Tap the bin icon (Delete)
- 2You will be asked to confirm the deletion. Tap Delete to confirm, or Cancel to go back
- 3Once confirmed, the recipient will be removed from your list
From the recipients list:
- 1Swipe left on the recipient's name
- 2Tap the bin icon that appears
- 3Follow the same steps as above
Still need help? Contact our support team through the app.