How do I edit or delete a saved recipient?

You can manage your saved recipients directly from the app. Here is how to edit or delete a recipient's details.

From your profile:

  1. 1Tap your initials in the top-left corner of the home screen
  2. 2Tap Manage recipients
  3. 3Search or scroll to find the recipient you are looking for
  4. 4Tap their name to open their details

From Activity:

  1. 1Tap Activity on the home screen
  2. 2Tap a recipient's avatar at the top to go straight to their details, or tap See all to browse your full list, then tap a name to open their details

How to edit a recipient

From the recipient detail page:

  1. 1Tap the pencil icon (Edit Details)
  2. 2Update the relevant fields: name, nickname, bank or mobile money provider, or phone number
  3. 3Tap Update details
  4. 4You will see a confirmation that the change has been saved and will apply to your next transaction with that recipient

From the recipients list:

  1. 1Swipe left on the recipient's name
  2. 2Tap the pencil icon that appears
  3. 3Follow the same steps as above
Important: If you change the provider or the phone/account number, the app will not update the existing recipient. Instead, it will save a new recipient. You will see the message: "This will add a new recipient. Changing the account number and phone number will save [name] as a new recipient." Tap Add new to confirm, or Cancel to go back.

How to delete a recipient

From the recipient detail page:

  1. 1Tap the bin icon (Delete)
  2. 2You will be asked to confirm the deletion. Tap Delete to confirm, or Cancel to go back
  3. 3Once confirmed, the recipient will be removed from your list

From the recipients list:

  1. 1Swipe left on the recipient's name
  2. 2Tap the bin icon that appears
  3. 3Follow the same steps as above

Still need help? Contact our support team through the app.