How do I enable biometrics?
At Taptap Send, keeping your account secure is our highest priority. You can enable biometrics to log in to the app. Instead of entering your password, you can use your phone's fingerprint or facial recognition to unlock Taptap Send.
How do I turn on biometrics?
To enable biometrics:
- 1Tap your initials (top left)
- 2Select Settings
- 3Toggle on Biometrics (unlock the app using your fingerprint)
The first time you toggle this on, your device may show a pop-up asking you to confirm enabling biometrics for the Taptap Send app.
How does this work?
When you open the app, a prompt will automatically appear, letting you access the app using your fingerprint or facial recognition.
If you're still unable to unlock the app, you can log in using your email address and password, or via your Google or Apple account.
Please note that if you keep biometrics off, you'll need to use your registered email address and password, or Google or Apple authentication, to log in to the app.
Still need help? Contact our support team through the app.