Are there fees or limits for receiving money with my virtual account details?
Taptap Send does not charge any fees for receiving money into your GBP, EUR or USD wallet via virtual account details.
Is there a limit on how much I can receive via my virtual account details?
You are bound by the standard wallet balance limit visible when you load your wallet:
- GBP/EUR wallet: 10,000 GBP/EUR
- USD wallet: $1,000
If you or another sender tries to send a sum via virtual account details that would take your wallet above its maximum balance, we will return the funds. This reversal may take up to 3 business days for transfers from within the UK/Europe, and potentially longer for international transfers.
Note: In the US, virtual account details are only available with the full Taptap Send wallet, not the Lite wallet. See What wallet types are available in the United States? for the difference.
Still need help? Contact our support team through the app.